Skip to main content

Request Receipts and Invoices

Request copies of receipts/VAT invoices via our web widget—what we need and how we’ll send them.

Updated yesterday

Need an official receipt or VAT invoice? Please contact us via the web widget on our website and choose Billing/Invoices. We’ll email a PDF copy to you once located.

To help us find it quickly, include:

  • Order or invoice number

  • Account email address used to place the order

  • Amount charged (if known)

  • Transaction date (if known)

If you’re ordering on behalf of a school or organisation, please also include the PO number and billing contact name.

If you don’t have the order/invoice number, tell us your full name, billing postcode, and the item(s) purchased.

Security note: We can share documents only with the account holder (or an authorised contact), and we may ask for additional verification to protect your data.

Did this answer your question?