NOTE:
Digital Download products are not physically shipped from our warehouse, and we cannot print and mail digital sheet music.
Customers are licensed only to print the number of copies they purchased, and may reprint to replace a lost or damaged copy. However, sharing the file or printing additional copies beyond what was purchased (e.g., for friends or students) is not allowed.
To purchase Digital products, customers must have or create a Musicroom account. After purchase, Digital products are accessible through your secure, password-protected Digital Library.
Please note, Musicroom does not guarantee that Digital products will work with third-party software.
General Questions
Where do I find my digital downloads?
You may log into your Digital Library in My Account on our website, or you may log in directly here:
Once logged in, look for "My Digital Library" on the My Account page.
Do I have to print my purchased sheet music right away?
No, you can download the title and print it when you need it. Once you have downloaded the file, internet access is not required to view or print the music.
Can I access my Digital Download from anywhere?
Yes, after you download the music to your device, you have immediate access to the music. You can also view and print your Digital Download title from any computer or mobile device by signing in to your account and accessing your Digital Library.
Why can't I view the entire song before buying?
Due to copyright laws, we only have a limited number of pages and audio examples that we can provide.
Will the music be saved on my computer?
Once you have downloaded the file, you may choose to open or save to your device. Due to copyright laws, the sheet music files cannot be electronically distributed. Prints are restricted to the number of copies purchased.
What software do I need to view and print my sheet music?
We do not require any special software to view or print your music.
Can my download be sent to my mailing address?
Due to copyright laws, we are unable to send Digital Downloads through the mail.
What is an Interactive Download?
Interactive Downloads are dynamic sheet music files that can be viewed and altered directly in your Digital Library from any device. Interactive features include playback, tempo control, transposition, melody instrument selection, adjustable note size, and full-screen viewing.
How can I tell the difference between Digital Downloads and Interactive Downloads?
When searching our site, Digital Downloads and Interactive Downloads will be clearly marked on both browsing results and product pages.
Can I use Digital Downloads on my mobile device?
Yes, our Digital Downloads are PDFs and there is no special app required. Simply click and view your music instantly after downloading. You can also open the Digital Download with any application that reads PDFs.
I don't want the digital sheet music I ordered. Can I get a refund?
If you've changed your mind, you have a 14-day cooling-off period for digital content bought online. However, if you chose immediate access and agreed at checkout that downloading would start straight away, you lose the right to cancel once the download begins. If you didn’t consent to immediate access and haven’t started the download, you can cancel within 14 days for a refund. If your digital sheet music is faulty or not as described, we’ll help fix the issue. Where a repair or replacement isn’t possible or doesn’t resolve it, we’ll offer a price reduction or refund for the affected item. This is a plain-English summary and doesn’t affect your statutory rights. Local consumer laws may also apply outside the UK.
Why didn't I see my newly purchased Digital purchase in my account?
Your Digital file order might be still processing. Sign out of your Digital Library, wait 10 minutes, and sign in. There is also a possibility you may have created another account; please confirm you are signing in with the email address associated with your order.
How can I tell if an item is Digital or something that would be mailed?
Digital products are clearly marked as digital in four places on their product pages and are labeled "available instantly." Digital products have no shipping fees—if you see shipping fees in your order, you are not purchasing a digital product.
Physical (hard-copy) items do not indicate they are digital and always show a lead time from our warehouse, such as "Usually leaves our warehouse in: ". These products will require a shipping address at checkout and may take time to arrive based on availability and your chosen shipping method. Please note that many items on our website may not have both digital and hard-copy versions.
Viewing Questions
How can I transpose my music?
Only digital products marked with "Interactive Download" allow you to transpose the music.
Once you are logged into you Digital Library, click 'Download/Print" under the Actions column, located under the "Access Purchases" column. This will open the interactive feature where music can be transposed by clicking the note button in the upper right corner. From there, you can transpose the music as needed. Please note that it may take some time for the interactive feature to become available after purchase.
Please note: Only products marked with "Interactive Download" include the Interactive feature.
My computer is asking for a password to open the file. How do I open the file?
All digital download files are password protected PDF files that can only be read, they cannot be altered in any way. If you are receiving a message stating a password is required, we recommend you view the document on a different internet browser or with a PDF viewer like Adobe Acrobat Reader. Digital download files cannot be altered, written-on with electronic pens, split into individual pages, etc. We do not guarantee they will work with 3rd party software.
I downloaded my music, but I can't open the file.
Please confirm you are using one of the Chrome, Fire Fox, or Safari internet browsers or the most up-to-date version of Adobe Reader. For the latest version of Adobe Reader, visit https://get.adobe.com/reader. If you have installed the latest version of Adobe Reader and are still unable to view the music, please try viewing your music in your browser, or with a different PDF reader. If this is still not working for you, please contact us at [email protected] and include your order number.
Printing Questions
Can I print the Digital product from my iPad or mobile device?
Yes, you will be able to view and print on virtually any platform, including Windows®, Mac OS, and mobile platforms including Android™ and iOS on iPhone and iPad.
What can I do if my music is cut off on the sides or the bottom of the paper?
This is typically a problem with the sizing within your printer settings. When printing your download, on your printer settings menu, look for the "Scale" option, or other sizing options. The Scale menu should allow you to "Fit", "Fit to Printable Area", "Fit to Page", or similar.
How many times can I print my Digital Download?
To comply with copyright regulations, you are only permitted to print the number of copies purchased; however, you may replace a destroyed or lost copy at no additional charge. Due to copyright restriction, you may not distribute Digital Download files to others, or print more copies than purchased for use (i.e., you may not print individual copies for friends or students). A watermark is printed at the bottom of each page to insure copyright compliance.
What is the Digital Download watermark?
At the bottom of every page a watermark is printed to comply with copyright laws and regulations. The watermark contains our company name, order number, number of copies purchased, the name of the individual who purchased the music (the licensee), and date of purchase.
Sample Watermark