When can I request a refund?
You may return most physical items within 30 days of delivery, provided they:
Are unused and in resellable condition
Include all original packaging
Some items are not eligible for return due to manufacturer or hygiene restrictions.
Refund processing time
Once your return is received:
Refunds are processed within 10 business days
Funds are returned to your original payment method
Credit card and PayPal processing times depend on your provider
You’ll receive an email confirmation once your refund has been issued.
Exchanges and replacements
We’re unable to exchange items for different products.
If you need a replacement, please contact us before returning your item.
Digital products
Digital items may be eligible for refund if:
The purchase was accidental
The file has not been downloaded or used extensively
The request is made within 7 days of purchase
Requests are reviewed to protect copyright and licensing rights.