Need an official receipt or VAT invoice? Please contact us and choose Billing/Invoices. We’ll email a PDF copy to you once located.
To help us find it quickly, include:
Order or invoice number
Account email address used to place the order
Amount charged (if known)
Transaction date (if known)
If your order was originally placed on behalf of a school or organisation, please also include the PO number and billing contact name.
If you don’t have the order/invoice number, tell us your full name, billing postcode, and the item(s) purchased.
Security note: We can share documents only with the account holder (or an authorised contact), and we may ask for additional verification to protect your data.